TOC | Delivery Conditions
General Terms and Conditions of Business
1. Area of Agreement
In respect to business relations of all types between re-scha and its customers, the following General Terms and Conditions of Business hold true in their legally valid version at the time of contract formation, respectively.
2. Contract Formation
All offers and prices are non-binding. The contract between re-scha and the customer will be affirmed when re-scha accepts the order of the customer and delivers the product being ordered.
Sale of the products is conducted in customary amounts to persons of legally competent age.
Re-scha reserves the right to deny the offer and/or the delivery subsequent to determining that the re-scha website contains any mistakes in writing/calculation or other errors.
3. Cancellation Policy
(1) Rights of Refund
The customer has the possibility to cancel the contract without reason within 2 weeks in written form (e.g. letter, fax, Email) or by returning all articles (to: re-scha, Nepomukstr. 11, 33142 Büren, Germany). The refund deadline begins with the reception of the delivery by the customer. For keeping of the term the date of dispatch of the contract cancellation or of the return of the goods is considerd to be in time. In all cases of refund and redelivery re-scha carries the responsibility for costs and risks. The refund and/or the redelivery has to be addressed to: re-scha, Ulrich Schäfer, Nepomukstr. 11, 33142 Büren, Germany. The right of refund is excluded for products that can be spoiled or contaminated by inappropriate storage.
(2) Consequences of Refund
In case of an effective cancellation both sides ensure to refund the received services. The goods must be returned to re-scha in orderly condition, without signs of usage in order to avoid any compensation. Customers exercising their rights of refund must compensate the firm re-scha for any diminishment in value or for the complete value of the goods, to the extent the customer was not able to return the goods in orderly condition, as the customer is responsible for the ruination, perishability or other deficiency of the delivered wares. Moreover, the duty of value compensation can be avoided by not making use of the article as the proper owner would, and by refraining from any acitivity which would reduce the value of the article. The customer is responsible for the costs of the redelivery if the delivered goods conform to the ordered ones and if the price of the redelivered goods does not exceed 40,00 €. In all other cases the refund is free of charge.
4. Reservation of Proprietary Rights
5. Warranty and Liability
7. Prices and Delivery Charges
All prices are valid for the moment when the product has been ordered. All prices include value-added tax/sales tax (in Germany at present 7% or 19%). The customer is responsible for the charges for delivery and transportation. If the order exceed a total amount of 100,00 € (inside Germany) or 250,00 € (inside EU for Belgium, the Netherlands, Luxembourg, Austria, Denmark, Czech Republic and France), re-scha delivers free of charge. For the other European countries, a fix freight cost will be charged.
If the order value falls below 25,00 €, re-scha calculates a charge for packaging of 2,00 €. For all other orders packaging is free of charge.
8. Conditions of Payment
9. Privacy / Data Protection
10. Place of Execution / Place of Jurisdiction
11.Final Clause / Safeguarding Clause
Inside Germany the delivery takes place on invoice. Invoice has to be payed net cash directly after delivery. For delivery outside Germany re-scha demands prepayment. Delivery of the ordered goods will be executed immediately after receipt of the money. Delivery will be processed by DPD (Deutscher Paketdienst, German Parcel Service). There is no delivery on Saturdays. Last day of dispatch is Thursday for delivery inside Germany and Wednesday for delivery outside Germany. Please order in time as early as possible.
Prices of the products do not include delivery charges. Delivery charges are calculated inside Germany for example:
- 0,10 kg up to 30,00 kg: 5,80 € per parcel
- Delivery free of charge (inside Germany): exceeding a total amount of 100,00 €
- Delivery free of charge (in EU for for Belgium, the Netherlands, Luxembourg, Austria, Denmark, Czech Republic and France): exceeding a total amount of 250,00 €
- Other European countries: a fix freight cost will be charged
For small quantities falling below 25,00 €, an additional charge for packaging of 2,00 € is calculated.
Please add your customer and invoice number to all bank transfers, otherwise payment can not be correlated correctly with the order.